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| Customer
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| Oxford
Optronix takes pride in its exceptional customer care programme.
Starting at the pre-sales stage and continuing through purchasing
and ownership, our customer service team provides unrivalled,
pro-active customer care.
We
are always on hand to give advice on the best instruments
to suit your application, provide information on the latest
upgrades and newly introduced products and where possible
provide on-site demonstrations or courtesy visits. Support
is provided by hands-on training, access to technical advice
and assistance, and by provision of a maintenance and repair
service. We will also work with you to optimise protocols
to ensure you get the most from our products.
As
an Oxford Optronix customer, you will be assigned your personal
customer representative, committed to personalising your relationship
with Oxford Optronix and enhancing your ownership experience
that provides:
- Free,
extensive 3 year warranty on Oxford Optronix instrumentation
- covering both parts and labour.
- Free,
no obligation, on-site demonstrations.
- Free
application and technical support for the lifetime of the
product.
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