Oxford Optronix takes pride in its exceptional customer care programme. Starting at the pre-sales stage and continuing through purchasing and ownership, our customer service team provides unrivalled, pro-active customer care.

We are always on hand to give advice on the best instruments to suit your application, provide information on the latest upgrades and newly introduced products and where possible provide on-site demonstrations or courtesy visits. Support is provided by hands-on training, access to technical advice and assistance, and by provision of a maintenance and repair service. We will also work with you to optimise protocols to ensure you get the most from our products.

As an Oxford Optronix customer, you will be assigned your personal customer representative, committed to personalising your relationship with Oxford Optronix and enhancing your ownership experience that provides:

• Free, extensive 3 year warranty on Oxford Optronix instrumentation - covering both parts and labour.
• Free, no obligation, on-site demonstrations.
• Free application and technical support for the lifetime of the product.