for the bio-sciences sector
One of the advantages of being a small, focused company is our ability to respond rapidly to customer feedback. A trending request has been for our extended warranty packages to offer greater value and flexibility. Notably, users have expressed a desire to be able to opt into extended warranty / preventative maintenance packages during product ownership, rather than being obliged to make this choice at the time of purchase.
Having taken this on board, we are pleased to announce the launch of 2- and 4-year extended warranty packages for purchase at any time during the lifetime of our new-generation OxyLite and OxyFlo systems. These combine a comprehensive product warranty with regular and inclusive preventative maintenance servicing.
Sales Director, Michael Rau, commented: “Customer feedback has to be a key driver for product and service improvements. Our newly introduced ‘peace-of-mind’ product warranty packages demonstrate not only that we listen, but they also symbolize our fundamental confidence in the reliability and robustness of our latest generation OxyLite and OxyFlo monitors.”
Happy New Year!
Ed Vaizey MP visits Oxford Optronix
Welcome to our new website!
Spring has sprung
Reflecting on 2016; looking forward to 2017
A little time Down Under…
Latest GelCount software update
Asia distributor workshop
Performance updates for HypoxyLab
Meet us at Genes & Cancer UK, Cambridge
Looking forward to a busy 2015
Oxford Optronix reaches new customers
Strategic tie-up with SciPro Inc., USA
Single-channel OxyFlo™ now shipping
GelCount™ software update
Reflections on 2013
Autumn conference round-up
Our 2013 Customer Survey results are out
Next-generation OxyLite™ and OxyFlo™ monitors